Case Studies

Real Systems. Real Results.

What we built, how it works, and the numbers it moved — straight from our recent engagements.

Reactivation Agent · Service Business

Reviving Dormant Revenue

Turning a dead lead list into recovered, booked revenue.

A service business was sitting on thousands of inactive past customers and stale leads with no system to win them back. We deployed a Lead Reactivation Agent that segmented the database, ran personalized multi-channel outreach, and booked appointments straight into the calendar — turning data they'd written off into recovered revenue.

  • Segmented and enriched a 12k+ contact list in week one
  • Personalized AI outreach across email and SMS
  • Automatic appointment booking with calendar handoff
  • Live dashboard tracking re-engagement and conversion
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Best fit: Service business with a large dormant customer base.

01
Outcomes
Dormant contacts engaged
12,400
Appointments booked (90 days)
184
Recovered pipeline value
6-figure
Measured outcomes
AI Receptionist + Booking · Appointment-Based

Never Missing Another Lead

A 24/7 AI front office that captures every inbound, day or night.

Missed calls and after-hours inquiries were quietly costing this appointment-based business new customers every week. We implemented a 24/7 AI receptionist that answered, qualified, and booked automatically — capturing leads that previously fell through the cracks and freeing the team from constant phone interruptions.

  • AI voice agent answers in under 2 seconds, 24/7
  • Qualifies caller intent and routes by service type
  • Books directly into existing calendar with confirmations
  • Hands off complex cases to staff with full context
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Best fit: Appointment-based business with high inbound call volume.

02
Outcomes
Inbound call coverage
100%
Calls handled end-to-end by AI
78%
After-hours bookings recovered
+42%
Measured outcomes
Workflow & Data Integration · Growing SME

Automating the Busywork

Cleared hours of manual data entry by integrating the stack.

A scaling team was drowning in manual data entry between their CRM, billing system, and project tools. We mapped the workflows, integrated the systems, and automated the repetitive handoffs — eliminating dozens of hours of low-value work each week and reducing data errors to near-zero.

  • Connected CRM, billing, and ops tools into one flow
  • Auto-sync of customer, invoice, and project records
  • Automated alerts and exception handling
  • Error-monitoring dashboard for the ops lead
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Best fit: Growing SME with a fragmented internal tool stack.

03
Outcomes
Manual hours eliminated / week
30+
Data entry errors reduced
−95%
Systems integrated
6
Measured outcomes
Review & Reputation Agent · Local Business

Turning Service Into Reputation

Quiet 5-star service, finally translated into online visibility.

Strong service wasn't translating into online reviews or local visibility. We deployed a Review & Reputation Agent that reached out to satisfied customers at the right moment, routed happy ones to public review platforms, and surfaced unhappy ones privately for service recovery — strengthening local ranking and inbound interest.

  • Triggered post-service reach via SMS and email
  • Smart routing — public reviews vs private feedback
  • Auto-replies to incoming reviews with brand voice
  • Reporting on review velocity and rating trend
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Best fit: Local business with strong service but weak online presence.

04
Outcomes
Monthly 5-star reviews
10× lift
Average rating
4.9 ★
Inbound from local search
+58%
Measured outcomes

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